What approach should journalists take when they realize they’ve traumatized an interviewee?

When journalists recognize that they have traumatized an interviewee during an interview, the most appropriate and ethical approach is to apologize and offer support if possible. This response acknowledges the emotional impact the situation may have had on the individual, demonstrating empathy and responsibility. It is crucial for journalists to maintain a sense of humanity and compassion in their interactions, particularly when discussing sensitive topics.

Offering support can help to rebuild trust and can facilitate a more constructive dialogue moving forward. By acknowledging the discomfort and providing reassurance, journalists can create an environment where interviewees feel safer and more understood. This approach fosters a more ethical practice in journalism, prioritizing the well-being of the interviewee over the pursuit of a story.

In contrast, ignoring the situation can lead to further distress for the interviewee and damage the journalist's credibility. Leaving the interview abruptly may come across as unprofessional and dismissive of the interviewee’s feelings. Continuing to question the interviewee without addressing their trauma can exacerbate their distress and is not conducive to ethical journalism.